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Billing Questions


What payment methods do you accept?

We accept credit and debit cards.

What is my billing cycle for domain names registered with you?

Domain name registrations are billed per the cycle chosen in the registration process; with renewals charged on the first of t he month of the anniversary of the initial registration.

What is my billing cycle for the e-mail services?

Email accounts are billed on an annual basis: accounts are charged on the first of the month of the anniversary of initial sig n-up.

What is my billing cycle for web hosting services?

Web hosting is billed per the cycle chosen in the registration process; with renewals charged on the first of the month of the anniversary of the initial registration.

Can I get a refund for cancelled services?

Web hosting services are eligable for a refund if the account is cancelled within the 30 of sign up. If you cancel after that time there will be no refund given. We will deduct flat 6% administrative fee before initiating any refund. Refunds do NOT apply to dedicated IP addresses, or domain name registrations. Email accounts are eligable for a 75% refund if cancelled within 48 hrs only.

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